What happens when the program ends?
Agents who have successfully completed at least 50 hours on a program are eligible to post for additional work. Programs are available to active agents first.
Can I work on more than one program at a time?
Yes, agents are typically eligible to work on two programs at once. We cannot guarantee consistent work will be available, but we do our best to keep reliable and successful agents busy. Please remember that reliability is as important as performance, especially when working with a virtual workforce.
Who determines the hours I work?
Agents are able to schedule their work hours, but they are responsible for them once set. Agents who consistently meet their commitments and perform well will be given priority scheduling.
Do you provide benefits?
All of our agents are self-employed contractors. Traditional employee benefits, such as paid time off and health insurance, cannot be offered. The main benefits are the ability to schedule your hours and work when it is convenient for you—from the comfort of home, without the hassles of commuting and outside expenses.
Working Solutions also offers several agent community perks, including discounts to major computer retailers, and agent rewards and referral programs.
Do you have a referral program?
Yes. If you were referred to us by one of our agents, be sure to list their agent ID on your application. Agents who make successful referrals are awarded $100 for each one, provided the new talent meets all requirements.
How much can I earn?
Each program is paid differently. Some pay by the record or entry, while others pay by talk minutes, sales, or a combination of both. Some agents may be paid a set amount per program. Agents have earned the equivalent of anywhere from $9 an hour to $30 an hour, depending on the program. Your income will vary, based on the work you are doing, your performance, how much work is available, and how much time you put in.
How will I get paid?
We offer direct deposit, or we can send checks by mail. Checks are issued twice a month for completed work, which must be invoiced.
Will working as an agent replace my full-time job?
Working Solutions provides flexible work schedules, ranging from 15 to 20 hours a week to 40 or more.
At certain times of year, such as the holidays, the hours can ramp up. At other times, when a program slows down, the hours can level off.
For earning potential, agents should calculate their hours in terms average workflow over time.
Why can’t I access the secure agent area of the website?
It is only available to active agents who currently are on a program.